On December 20th, 2011, the U.S. Consumer Product Safety Commission, in cooperation with The Pampered Chef announced a voluntary recall of their ice cream scoops due to a potential impact hazard.
What do you need to know about this Recall?
When the liquid-filled ice cream scoop is exposed to warm water, the cap and seal at the end of the scoop handle can fly off with substantial force, posing an impact injury hazard to nearby consumers. Approximately 20,000 of these ice cream scoopers were sold by Pampered Chef consultants and online at their website from July 2010 through September 2010 for about $15. These products were manufactured in the U.S.
The dippers are metallic gray aluminum with a plastic dome-shaped cap on the base of the handle. “Pampered Chef” is imprinted in the cap. The ice cream dippers measure around seven inches in length. A non-toxic liquid is sealed inside the handle of the product which conducts the heat of your hand to more easily scoop hard ice cream.
As of December 20th, 2011, The Pampered Chef has received 16 reports, including damage to kitchen items and six reports of personal injuries including lacerations, bruises and redness caused by caps coming off the base of the handle.
What should you do if you own one of these products?
Consumers should immediately stop using the recalled ice cream dippers and contact The Pampered Chef for instructions on obtaining a replacement or refund. Consumers can also contact their Pampered Chef consultant for replacement and refund information.
For additional information, consumers can contact The Pampered Chef toll-free at (877) 917-2433 between 7 a.m. and 11 p.m. CT Monday through Friday and between 8:30 a.m. and 4:30 p.m. CT on Saturday or visit the firm’s website. Consumers can also e-mail The Pampered Chef at firstname.lastname@example.org for further information. Additional general information about this recall can also be found at the CPSC website.